Cette formation est proposée sous forme de formation présentielle et à distance. En savoir plus



Participants will develop their English language skills in writing a wide range of professional communications including emails, reports, updates, next steps and actions from meetings and in messaging in virtual meetings. Participants will improve both their fluency and accuracy when writing in English. They will enhance their wider professional skills by using the appropriate level of formality, clarity and cultural awareness when speaking in English. 

Particular focus is given to writing powerfully across the virtual platforms that have become central to how we work.


In the framework in the English language development and upon successful completion of this course, the participant will be able to: 

  • Use a richer range of language across a wide variety of professional contexts
  • Understand the different conventions in starting and finishing a professional e-mail, report and other written communications   
  • More effectively deploy different expressions and language structures to effectively report on progress and performance
  • Understand a wider range of common phrasal verbs, acronyms and business idioms typical in professional writing  
  • Develop a greater range of terms and expressions used to ‘soften’ a difficult message to internal or external contacts.
        In the framework of the professional skills development, the participant will be able to:
        • Critically reflect on what makes effective business writing
        • Feel more confident in adapting their writing style to new virtual contexts such as utilizing messenger/chat functionality
        • Better understand the differences between formal and semi-formal styles in written contexts
        • Write communications that are more sensitive both to the audience and the cultural context
        • Write updates on performance and progress with more precision and nuance 
        • Write communications that convey clear and powerful messages
        • Feel more fluid, efficient and responsive when writing in Business English.

        An interactive and dynamic case study approach

        The course is based on a set of interactive case studies designed around realistic scenarios at work which develop the English language and wider professional skills of participants.

        Course structure: Part 1 

        The first part of the course focuses on the key vocabulary, expressions and conventions used in business writing. Key themes are highlighted below. 

        • Exchanging ideas and best practice 
        • Key expressions to use in professional communications writing both in semi-formal and formal context 
        • Understanding the e-mail sandwich and its cultural context
        • Acceptable and unacceptable ‘jargon’, acronyms and abbreviations in professional writing
        Course structure: Part 2

        The second part of the course focuses on a professional case study in which you need to deploy the vocabulary and techniques generated in part 1. In this case study, based on a realistic work-based scenario, you produce a range of professional communications. 

        Target audience

        This is an inclusive course designed for professionals across both the private and government sectors looking to improve their writing technique in English. 


        B1 or above in the CEFR levels.

        The course is designed for professionals who are looking to improve their vocabulary and techniques in writing professional English communications. To access the course effectively it is helpful but not essential if you have professional experience of writing English communications.  


        Course Material

        Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.


        At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.

        Chambre de Commerce Luxembourg
        7, rue Alcide de Gasperi
        L-1615 Luxembourg
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        Sessions et horaires

        Télécharger le planning (PDF)

        • Fri 22.11.2024

          08:30 à 17:30


          Writing effectively at work

          Chambre de Commerce Luxembourg