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Business Organisation & Transformation

The internal organisation of a company comprises a set of process-driven activities or operations with a view to achieving the corporate objectives. A number of different dimensions are involved, including organisational structure, human resources, information systems, and corporate culture. The internal organisational structure of a company makes it possible to link its various component parts. Hierarchical relations between the organisation's executives and employees, the harmonisation of the actions carried out within the company, and the circulation of information are all defined by the organisational structure of the company.

An organisational and functional role

Identifying the structure of a company makes it possible to understand how it mobilises its resources in order to achieve its strategic and operational objectives. Internal organisation can also focus on the concept of quality. A quality approach - which is a business project in itself - is implemented to control processes and ensure customer satisfaction, and more generally to improve the organisation's performance. To achieve this, the company should ideally have an internal organisation department and set up a quality management system. 


In practise, most large companies have a department devoted to internal organisation, specialising in the analysis of internal organisation and related functioning. It is responsible for examining the company's structure according to its division of labour, defining organisations and operating methods to govern inter-departmental relations, charting relations between departments according to their activities, and adapting the organisation and operating methods to the undertaking's objectives and corporate culture.  

In small structures, it is just as important to have an employee who is aware of these matters in order to ensure that the company has a suitable internal organisation.

We offer training for the people carrying out these functions, at different levels of expertise, and for anyone whose everyday work demands skills in project management or the use of process improvement tools. 

We have defined two professional profiles each with a programme leading to a diploma, enabling you to acquire and develop your skills.

Our programmes leading to a diploma, our certifying paths and our recommended training courses for specific professional profiles make it possible to structure a professional development plan. To allow more freedom of progression in your development plan, individual training courses may be selected from the recommendations and topics. This will enable you to choose more personalised training courses so that you can further develop certain key skills necessary for your professional activity.

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